Warranty

Limited Warranty

Subject to the limitations contained in LIMITATION OF REMEDY AND LIABILITY below and except as otherwise expressly provided herein, seller warrants that the goods manufactured, or services provided by Seller will be free from defects in materials or workmanship under normal use and care until the expiration of the applicable warranty period.  Goods are warranted for twelve (12) months from the date of initial installation or eighteen (18) months from the date of shipment by Seller, whichever period expires first.  Consumables and services are warranted for a period of ninety (90) days from the date of shipment or completion of the services.  Products purchased by Seller from a third party for resale to Buyer (“Resale Products”) shall carry only the warranty extended by the original manufacturer.  Buyer agrees that Seller has no liability for Resale Products beyond making a reasonable commercial effort to arrange for procurement and shipping of the Resale Products. If Buyer discovers any warranty defects and notifies Seller thereof in writing during the applicable warranty period, Seller shall, at its option, promptly repair or replace F.O.B. point of manufacturer that portion of the goods found by Seller to be defective, or refund the purchase price of the defective portion of the goods/services.  All replacements or repair necessitated by inadequate maintenance, normal wear and usage, unsuitable power sources, unsuitable environmental conditions, accident, misuse, improper installation, modification, repair, storage or handling, or any other cause not the fault of Seller are not covered by this limited warranty, and shall be at Buyer’s expense.  Seller shall not be obligated to pay any costs or charges incurred by Buyer or any other party except as may be agreed upon in writing in advance by an authorized Seller representative. All costs of dismantling, reinstallation and freight and the time and expenses of Seller’s personnel for site travel and diagnosis under this warranty clause shall be borne by Buyer unless accepted in writing by Seller.  Goods repaired and parts replaced during the warranty shall be in warranty for the remainder of the original warranty period or ninety (90) days, whichever is longer.  This limited warranty is the only warranty made by Seller and can be amended only in writing signed by an authorized representative of Seller.  Except as otherwise expressly provided in the Agreement, THERE ARE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE, OR ANY OTHER MATTER WITH RESPECT TO ANY OF THE GOODS OR SERVICES.

Limitation of Remedy and Liability

SELLER SHALL NOT BE LIABLE FOR DAMAGES CAUSED BY DELAY IN PERFORMANCE.  THE SOLE AND EXCLUSIVE REMEDY FOR BREACH OF WARRANTY HEREUNDER SHALL BE LIMITED TO REPAIR, CORRECTION, REPLACEMENT OR REFUND OF PURCHASE PRICE UNDER THE LIMITED WARRANTY CLAUSE ABOVE, IN NO EVENT, REGARDLESS OF THE FORM OF THE CLAIM OR CAUSE OF ACTION (WHETHER BASED IN CONTRACT, INFRINGEMENT, NEGLIGENCE, STRICT LIABILITY, OTHER TORT OR OTHERWISE), SHALL SELLER’S LIABILITY TO BUYER AND/OR ITS CUSTOMERS EXCEED THE PRICE TO BUYER OF THE SPECIFIC GOODS MANUFACTURED OR SERVICES PROVIDED BY SELLER GIVING RISE TO THE CLAIM OR CAUSE OF ACTION.  BUYER AGREES THAT IN NO EVENT SHALL SELLER’S LIABILITY TO BUYER AND/OR ITS CUSTOMRS EXTEND TO INCLUDE INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES.  THE TERM “CONSEQUENTIAL DAMAGES” SHALL INCLUDE, BUT NOT BE LIMITED TO, LOSS OF ANTICIPATED PROFITS, LOSS OF USE, LOSS OF REVENUE AND COST OF CAPITAL.

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Process Level & Control

Glass Level & Gauge Valves

Glass-Trac Reflex

Glass-Trac

Glass-Trac Gauges, formally Daniel Level Gauge & Valve, are available in three main types: Reflex, Transparent, & Tubular. These direct reading instruments are available in many different materials to meet your specific process conditions.

Armored Tubular

Armor-Trac

Armor-Trac products operate to display liquid levels in a transparent sight tube that mirror the liquid level of a tank or vessel.

Illuminator

Illuminators

Illuminator for hazardous locations utilizes the latest technology to provide brilliant back lighting to any process gauge.

Valves

Questtec Solutions offers several gauge valve & steam valve options suitable for a variety of applications. Our valves provide an automatic shut off for glass and steam level gauge products. QTS gauge valves and steam valves are available in a variety of arrangements.

Magnetic Level Indication

Magne-Trac

Magne-Trac

Magne-Trac products are among the safest and most economical ways to measure liquid levels, excelling in applications of extreme pressure, temperature, vibration, and corrosive or hazardous materials.

Bridle Chambers

Bridle-Trac

Bridle-Trac

A bridle-trac may be referred to in the industry as a bridle chamber, a stilling well, a bypass chamber, a cage or a standpipe. It may be used with a customer specified radar for level measurement.

Boiler Level & Control

Direct Reading Devices

Steam-Trac STB 3000

Steam-Trac

Our extensive Steam-Trac product line was designed specifically for several models of water level/steam level gauges with pressure from 300 PSI working steam pressure to 3000 PSI working steam pressure.

Conval Clampseal® Valves

Steam Valves

Questtec Solutions steam valves are designed specifically for use with water level gauges in steam/water service. The angled flow path compactly eases installation of the level gauge, bringing the assembly connection point to the side. Each model is designed to prevent steam galling and maximize packing life to extend the longevity of the valve.

Amber Illuminator

Illuminators

Illuminator for hazardous locations utilizes the latest technology to provide brilliant back lighting to any process gauge.

Indirect Reading Devices

Level-Trac

Level-Trac

Level-Trac products include water columns and probes capable of operating in applications up to 3000 PSI as well as broad line of Water Detection Control Units & Alarms.

Guided Wave Radar

Guided Wave Radar Solutions

The QTS Guided Wave Radar delivers an independent reading of liquid and solid levels. These top mount, direct insertion radars measure interface and direct level of liquids and solids, both of high and low pressures and temperatures.

Alarm Points

Level-Trac

The fixture is designed to be piped in to a vertical configuration to track the contents of a steam drum or other pressure vessel.